Ricoh C125 MF manual

10. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. • If the alert indicator lights up continuously or flashes, press the [Info] icon on the [Home] screen and check the displayed message. Message 2XXX14 Causes Solutions The machine was not able to print the received fax, or the machine's memory reached capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See page 46 "Loading Paper". • The paper tray did not contain A4, Letter, or Legal size paper. Load valid size paper in the tray, and configure the paper size settings under [Paper Settings] accordingly. • A cover or tray was open. Close the cover or tray. • There was a paper jam. Remove the jammed paper. See page 351 "Removing Paper Jams". • A print cartridge was empty. Replace the print cartridge. See page 315 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to resend the document in parts as several smaller individual faxes, or to send at a lower resolution. 341