Ricoh C125 MF manual

10. Troubleshooting Problem Causes Solutions When using On Hook Dial, "Receiving..." appears and transmission is not allowed. If the machine fails to detect the size of the original when the [B&W Start] key is pressed, it performs a receiving operation. Press [Scan Size] in [Scanner Settings], select the scan size, and then resend the document. LAN-Fax Driver does not work. The entered login user name, login password, or driver encryption key is incorrect. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details, contact your administrator. Reception Problem 382 Causes Solutions Cannot receive files. The telephone line may be disconnected. Check if the telephone line is properly connected to the machine. For details, see Setup Guide. The Receiving File indicator lights up and the received document is not printed. The machine cannot print because it is out of paper or toner. The machine does not print received fax documents. [Fax Settings] is configured to store received documents. Print the fax documents using Web browser or the Print Stored RX File function. For details about printing received faxes stored in memory, page 206 "Printing out faxes stored in memory" and page 276 "Fax Tab". The machine failed to print received fax documents. The paper has run out. Load paper into the tray. • Load paper into the tray. • Add toner. • The paper tray does not contain paper of the right size. Load paper of the right size in the paper tray.