Ricoh C125 MF manual

10. Troubleshooting Error Code 3XXX11 Solution Connection to the server failed while sending an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 289 "Configuring the Network Settings". 3XXX12 E-mail transmission failed while sending an Internet Fax. • There was an error in the header of the e-mail. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 289 "Configuring the Network Settings". 3XXX13 E-mail transmission failed while sending an Internet Fax. • There was an error in the part header of the e-mail. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 289 "Configuring the Network Settings". 3XXX14 E-mail transmission failed while sending an Internet Fax. • There was an error in the converted TIFF file. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 289 "Configuring the Network Settings". 3XXX33 The machine memory reached capacity while sending an Internet Fax. • The fax was too large. Resend the document in parts as several smaller faxes, or send the fax at a lower resolution. 388