Ricoh C125 MF manual

10. Troubleshooting Problem Possible cause Solution The network setting may not have been configured properly or the 3G dongle may not be connected properly. Using Web Image Monitor, check the setting and check whether printing can be performed. If the problem persists, contact your service representative. You cannot print after rebooting the computer. The printer may be offline. The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using. 1. On the [Start] menu, select [Control Panel] under [Windows System]. 2. Click [View devices and printers]. 3. Click the machine's icon, and then click [See what's printing]. 4. Click [Printer] on the menu bar, and then uncheck [Use Printer Offline]. • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative. 392